Due to holiday commitments, our usual engraving and delivery service will be slightly delayed.

We would anticipate dispatch within three days of an order over the next few weeks.

Thank you for your patience.


Privacy Policy

Who is christeningsilver.com?

Christeningsilver.com is the web trading name for ASSERgerrard Limited, a niche trader in quality UK manufactured silverware. We are committed to providing users with an Internet experience that respects their privacy. We adhere strictly to the requirements of the UK Data Protection Act 1998.

This site uses GeoTrust EV SSL CA 256-bit SSL encryption to offer secure communications by encrypting all data to and from the site.

GDPR in a nutshell

 ASSERgerrard Limited values your privacy. We are committed to keeping your data safe. To reflect the new General Data Protection Regulation (GDPR) changes, here is a brief explanation our committment to you.

Why do we collect data?

We only collect personal data to be able to service your order. 

Do we share your data?

No, we have never shared your data with third parties and never will

How do we use your data?

We only use your data in relation your order. We send order confirmation emails, shipping emails and may use your telephone or email information should there be a query regarding your order.

Anonymous Data

We use Google Analytics to study how the website is used so that we can improve the experience of all visitors and improve our marketing. We only use this anonymously and never directly associated individual activity with individual users.

Do we store your data?

Yes, we have to store order details to enable us to issue refunds, follow shipments and answer order queries. We do not use your data for any other purpose.

How do we store your details?

All data relating to your order is stored on a secure server

Do we hold your credit card details?

No, we never have access to your card details for online orders. Payment is made securely off-site with either SagePay or PayPal, so we do not have access to your card details. If you prefer to order over the telephone, your order is processed securely through the SagePay terminal and any card details are destroyed once the transaction has been completed.

Have you subscribed to our newsletter?

If you have subscribed to our newsletter, we will now not contact you until we have asked again for permission to email you. Newsletter subscribers will not receive any emails from us after 25th May 2018.

About our privacy policy

The purpose of this statement is to explain to you how we may use your personal information when browsing and purchasing from this site

We collect the following information:

* Anonymous web usage information to develop and improve our website.

* Name, address, e-mail, telephone number, credit card details and order details when processing your order.

* Other data, from time to time, to help us provide you with improved products and services.

In order that we can monitor and improve this site, we may gather certain anonymous information about you when you use it, including details of IP address, operating system, browser, version, cookie details and the web site that you visited prior to our site.

Cookies are small pieces of information stored by your browser on your computer's hard drive. Cookies are used to make the link between you and the information you have provided to the web site. This allows your shopping basket to be kept separate. Most web browsers automatically accept cookies, though you do not have to. If you disable cookies from your browser you will not be able to create a shopping basket or place an order.

We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.

Your credit card details

Any information sent to us is encrypted while being sent over the Internet. When it reaches us we then encrypt the content so that it can only be read by authorised personnel. This makes it very difficult for anyone to intercept your details.

We use SSL technology, an industry standard encryption technology that protects data during transit from being intercepted or misused.

Currently, all credit card transactions are handled by either the SagePay payment gateway or PayPal - we do not at any time have access to your credit card details.

This site uses GeoTrust EV SSL CA 256-bit SSL encryption to offer secure communications by encrypting all data to and from the site.

How we use your personal information

We use this information to help us better understand your browsing and shopping requirements. Through this we believe that we can offer you more relevant and timely products and services and attempt to improve your browsing and shopping experience with us. The main uses of the data are:

To process and administer your order
To enable us to review, develop and improve our products and services
To administer contests and competitions
To carry out market research and personalise your visit to our website
To keep you informed

We do not send random marketing emails to personal email addresses (spam)

At no point will we share your personal data with third parties

Access to your personal data

You are entitled to a copy of all information we hold about you. Any incorrect information will be amended. If you are concerned that any of the information we hold on you is incorrect, or would like a copy of the information, contact our Privacy Manager at: privacymanager@assergerrard.com

External links

Please be aware that our site may provide access to other web sites by linking to them. We are not responsible for the data policies, content or security of these linked web sites.

Our terms

Please note that all products and services are supplied subject to our terms and conditions.

Contact Us

If you have any comments or queries in connection with our privacy policy, please email our Privacy Manager at privacymanager@assergerrard.com or write to the Data Protection Administrator, ASSERgerrard Limited, Grovefields Farm, Hampton Lucy, Warwick CV35 8AT

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
__UTMA Google Analytics cookie tracks the number of times you visit our site
_UTMB & _UTMC Google Analytics cookies that track the time you spend on our site
_UTMZ Google Analytics cookie that tracks where you came from. ie; search engine
_UTMV Google Analytics cookie that tracks user defined actions (not used)